Standard Shipping is free of extra charge and it’s provided by national Post Office. The package will be handled and delivered by your local Post Office. The parcel is tracked and you’ll get the tracking code.
Estimated shipping time:
- 1-2 weeks – Europe
- 2-3 weeks – USA, Canada, Australia
- 3-4 weeks – everywhere else
Every pedal is covered by a lifetime warranty for the original purchaser. If you’ll ever find out that something doesn’t work as it should and it’s not your fault, the pedal fill be fixed free of extra charge excluding shipping costs. The warranty does not cover misuse or accidental damage.
The warranty procedure is simple. Just write me an email with detailed description of a unit fault, date of purchase, your name, phone number and address details for return shipment. After warranty confirmation, you will get the address to send the pedal for repair. If you feel the problem is complicated or unusual, you can even send me a video of what’s wrong with the pedal in your opinion. I’m here to help you! Many problems can be solved online as they don’t lay in the device itself.
If you’re not satisfied with your purchase, you can return the product within 2 weeks of your delivery date. The order will be refunded minus any shipping and customs fees after I verify that the pedal shows no signs of use. Returned pedal must come in the original box, but the box itself doesn’t need to look perfect. The verification takes up to 5 business days. I recommend registering your parcel – I don’t take responsibility for lost return packages. If the returned pedal shows visible signs of wear, the refund amount will be reduced.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We may use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.
COMPANY DATA / PERSONAL DATA ADMINISTRATOR
Łukasz Grobert Efekty Gitarowe (legal name)
Rolna 17/9 (street and number)
40-555 Katowice (ZIP and city)
PL 954 28 10 668 (NIP / VAT number)
The legal basis for the processing of Personal Data is Art. 6 GDPR.